Qutoken Privacy Policy

This document is effective as of 24 December 2025 and may be updated from time to time. The current version is published on this website.

1. General Provisions

This Privacy Policy (hereinafter referred to as the “Policy”) sets out the general principles and procedures for the processing of personal data of users of the Qutoken technological platform, including the official website and related services (hereinafter referred to as the “Platform”).

The processing of personal data within the use of the Platform is carried out in accordance with the applicable laws and regulations in force in the relevant user’s jurisdiction. Depending on the user’s country of residence, location, or use of the Platform, additional requirements established by local legislation may apply to the processing of personal data.

In the event of any discrepancies between the provisions of this Policy and the mandatory legal requirements of the relevant jurisdiction, such mandatory legal requirements shall prevail. Additional conditions for the processing of personal data may be set out in separate jurisdictional addenda, special notices, or other documents published on the Platform.

By using the Platform, the user confirms that they have read this Policy and understand that the processing of their personal data is carried out in accordance with the applicable legal requirements of the relevant jurisdiction. If the user does not agree with the terms of this Policy, the user must refrain from using the Platform.

This Policy is of a general nature and applies to all users of the Platform, unless otherwise expressly provided by special conditions or jurisdictional addenda.

2. Categories of Personal Data Processed

In the course of using the Qutoken Platform, the following categories of users’ personal data may be processed:

contact details, including an email address;
user account data necessary for the functioning of the Platform;
technical and operational data, including the IP address, information about the device and browser used, as well as cookies and similar technologies;
data voluntarily provided by the user when contacting customer support, submitting inquiries, or completing forms on the Platform.

Qutoken does not intentionally collect special categories of personal data, including data relating to health, political views, religious or philosophical beliefs, biometric data, or other sensitive information, except where such processing is expressly required or permitted by applicable law.

3. Purposes of Processing Personal Data

Users’ personal data are processed exclusively for the following purposes:

ensuring the operation and proper functioning of the Platform;
registration, identification, and administration of user accounts;
ensuring the security of the Platform and preventing misuse;
processing users’ requests, inquiries, and communications;
compliance with applicable legal and mandatory regulatory requirements.

4. Legal Grounds for Processing Personal Data

The processing of personal data is carried out on one or more of the following legal grounds:

the user’s consent to the processing of personal data;
the necessity to perform a contract or to comply with the terms of use of the Platform;
compliance with legal obligations imposed on Qutoken;
the legitimate interests of Qutoken, provided that such interests do not override the rights and freedoms of the user as the data subject.

5. Storage and Protection of Personal Data

Qutoken implements reasonable and proportionate technical and organizational measures aimed at protecting personal data against unauthorized access, loss, alteration, disclosure, or other unlawful processing.

Personal data are retained no longer than is necessary to achieve the purposes of their processing, or for the periods required by applicable law.

6. Transfer of Personal Data to Third Parties

Qutoken may transfer personal data to third parties exclusively in the following cases:

to hosting providers, cloud services, and other technical contractors that ensure the operation of the Platform;
to providers of analytical, infrastructure, and auxiliary services;
to governmental authorities and other authorized entities, in cases and in the manner provided for by applicable law.

The transfer of personal data is carried out on the basis of contractual relationships and in compliance with applicable confidentiality and personal data protection requirements.

7. Cross-Border Transfer of Personal Data

In the event of a cross-border transfer of personal data, Qutoken ensures the implementation of appropriate safeguards for the protection of personal data in accordance with the requirements of applicable law and mandatory regulatory acts of the relevant jurisdiction.

Such safeguards may include, depending on the specific circumstances and the requirements of applicable law, contractual, technical, and organizational measures aimed at ensuring an adequate level of protection of personal data.

8. User Rights

The user has rights in relation to their personal data to the extent provided for by applicable law, including the right to:

obtain information about the processing of their personal data;
request the correction, updating, or deletion of personal data;
request the restriction of the processing of personal data;
withdraw consent to the processing of personal data where such consent constituted the legal basis for processing;
lodge a complaint with the competent supervisory authority for the protection of personal data.

9. Cookies and Technical Data

The Platform uses cookies and similar technologies for the purposes of ensuring proper operation, enhancing security, and analyzing the use of the Platform.

Detailed information on the use of cookies and similar technologies may be set out in a separate Cookie Policy or other relevant document published on the Platform.

10. Amendments to the Privacy Policy

Qutoken reserves the right to amend or supplement this Privacy Policy at any time. The current version of the Policy is published on the Platform and enters into force upon its publication, unless otherwise expressly stated.

11. Contact Information

For any matters related to the processing of personal data, the user may contact Qutoken using the contact details provided on the Platform or in the relevant section of the official Qutoken website.